Clients & Experience

“The results speak for themselves. Our citizen-facing portal has been incredibly successful at meeting the strategy objectives for higher take-up and higher customer satisfaction. It has provided the foundation for effective multi-channel service delivery, and has won numerous awards.”

“CS Transform understood our requirements very well, assigned first class people to the work and produced an excellent result.”

“Everything that the team at CS Transform said would happen has happened! They are extremely good at handling government people, as they know government inside out themselves. We have successfully used their roadmap to implement their detailed delivery model and have learnt a lot from working with them.”

“Microsoft is highly supportive of CS Transform’s work in developing both the OASIS Transformational Government Framework and the UK’s PAS181 Smart City Framework, which we see as addressing key barriers to growth in the public sector transformation market."

"The Government... is utilising the [CS Transform] franchise model to bring together a range of agency offerings and transform the way we produce, deliver and publish online material."

"We chose CS Transform because they have a deep understanding from the inside of what it is like trying to drive change from within Government, with real insight and know-how on how to do this successfully. We see it as a way to reap the benefits without having to commit the errors."

"We were very pleased with the professional approach, their research method and the level of communication which they kept from the start of the assignment till the very end."